NVYA Technology
managed it servicesWe provide year-round support at any level with a fixed monthly rate- No surprise invoices or fees!
TECHNICAL SUPPORT CENTER
Successful IT support begins with successful and efficient response to issues from the moment they are reported. In most cases the issue can be diagnosed and/or resolved remotely without requiring an IT technician to be dispatched. NvYA Technology will customize a Technical Support Center program that meets the needs of your company so that you can stay focused on your business. We include this service in all Managed IT engagements.
on-site support
NvYA Technology provides on-site desktop support to assist end-users with critical support so they can accomplish their day-to-day tasks. This support includes personal computers, laptops, servers, printers, and we also work on our customer’s behalf with their network copier companies
Remote support / technical support services
NvYA Technology provides all customers with remote support utilizing state of the art desktop/server monitoring tools that allows quick and seamless solutions that do not require on-site support. This allows the customer a faster solution so they can resume critical tasks. Our Technical Services group manages and tracks tickets submitted by customers to fulfillment utilizing robust ticketing system that also allows customers access to view their respective tickets.
SERVICES WE PROVIDE
IT INFRASTRUCTURE
From server deployments to designing and configuring any size network, we have you covered. Our highly skilled and experienced team can design, troubleshoot and/or maintain your IT infrastructure. From the desktop/mobile device all the way to the internet (and everything in between!), you can count on NvYA Technology to be your IT partner.
CLOUD SOLUTIONS
Let NvYA Technology transform your company’s productivity, processes and bottom line with our cloud services. Depending on your scale and budget, we can offer solutions that improve overall security, accessibility and disaster recovery. We can also design a completely custom private, public or hybrid cloud solution for your enterprise.
VOICE OVER IP
NvYA Technology offers a cloud based, fully integrated, hosted PBX solution via the internet. This gives customers the flexibility to utilize the internet for their telephony needs, eliminating costly phone lines. It also provides business continuity as customers can use the service from any internet connection. Our solution can also be used on smart phones with a soft application.
TECHNICAL SUPPORT
Successful IT support begins with efficient handling of issues from the moment they are reported.
NvYA Technology will customize a Technical Support Center program that meets the needs of your company so that you can stay focused on your business. We include this service in all Managed IT engagements.